Officials said real-time updates on wait time would be shared on social media at the departure forecourt . At T3, officials reported there were 16 entry gates (14 for passengers and two for staff) Two more gates have been opened up, totaling 18 gates .
New Delhi, India, December 12: Authorities have devised an action plan to avoid peak hour traffic at Terminal 3 of IGI airport in India, with Union Civil Aviation Minister Jyotiraditya Scindia comparing the situation on Wednesday.Officials reported that changes have taken place at DIAL airport T3 in the last four days, including in terms of entry, security, and the immigration process.Officials said real-time updates on wait time would be shared on social media at the departure forecourt.At T3, officials reported there were 16 entry gates (14 for passengers and two for staff).An additional X-ray machine has been installed in T3's domestic terminal, which has been equipped with dedicated personnel at the entry gate.To support passengers in the ATRS (Automatic Tray Retrieval System) zone, additional manpower has been added to the workforce.In terms of the immigration process, passengers who haven't filled the Immigration Paper Landing Cards onboard are being urged to complete them onboard with mobile alerts, as well as awareness posters.Officials also reported that there are digital display boards at each entry gate and one minimum wait time board at the terminal checkpoint. The officials said that a Command Center will monitor crowding at the gates in real time to ensure that check-in points are free of congestion.Officials said that real-time updates on wait times would be shared on social media.Referring to check-in points, airlines will keep their counters completely manned, particularly during peak times.Additional ATRS machines for baggage inspection will be installed at the T3 domestic terminal. In the last few days, the number of detectors has been increased to 16 (10 ATRS + 6 conventional x-ray machines).Officials said the number of employees needed at immigration counters would be monitored immediately and, if necessary, to 20, respectively.In an exclusive interview with the airport, Senatoria paid a surprise visit to the airport on Monday, where she observed all the suspected congestionous areas and spoke with airport staff.Air passengers reporting an overcrowding at the main terminus have posted reports on social media. We had a meeting with officials inside the airport on December 7, where we agreed that a signboard should be installed at every entry gate with the waiting time before entering the airport, Jyotiraditya Scindia said.This will help people get to the gate where there is no waiting time, he said.On December 7, civil Aviation Secretary Rajiv Bansal met with officials and discussed solutions to the issue.The aviation industry was being severely harmed by Covid demands.There's a lot of runway congestion as a result of the recovery from this period, he said.